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At Cycle Parts Shop (“usbikeadventures.com”), we value your trust as much as you value your ride. This Privacy Policy explains how we collect, use, protect, and share information about our customers – because protecting your data is as important to us as delivering premium bike components is to your performance.

1. Information We Collect

To provide our global community of cyclists with the best service, we collect:

  • Order Information: Name, shipping address, payment details (processed securely), email, and phone number for order fulfillment
  • Technical Data: IP address, browser type, device information for compatibility and security
  • Usage Data: Pages visited, products viewed to improve your shopping experience
  • Communication Records: Emails and chat transcripts with our support team

2. How We Use Your Information

We handle your data with the same precision as we package your bike components:

  • Process orders and arrange global shipping (excluding some Asian/remote regions)
  • Provide technical support for specialized components
  • Improve our product offerings for serious cyclists
  • Prevent fraud and enhance payment security
  • Communicate about orders, promotions (only with consent), and bike maintenance tips

3. Data Sharing & Disclosure

Like choosing the right brake fluid for your bike, we’re selective about sharing data:

  • Service Providers: Shipping carriers, payment processors (Visa, MasterCard, PayPal, JCB)
  • Legal Requirements: When required by law or to protect our business
  • Business Transfers: In case of merger or acquisition

We never sell your data to third-party marketers.

4. International Data Transfers

As a global shop serving cyclists worldwide (with some exceptions), your data may be transferred to and processed in the United States and other countries where our service providers operate. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We secure your data like we secure your packages:

  • Encrypted connections (SSL) for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits of our Kansas City-based operations
  • Limited employee access to sensitive data

6. Your Rights

You control your data like you control your ride:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure under certain conditions
  • Opt-Out: Unsubscribe from marketing emails
  • Restriction: Limit how we use your data

Contact [email protected] to exercise these rights.

7. Cookies & Tracking Technologies

We use cookies like bike tools – to improve performance:

  • Essential Cookies: For checkout and account functions
  • Performance Cookies: To analyze site usage
  • Marketing Cookies: Only with consent, to show relevant ads

Manage preferences via your browser settings or our cookie consent banner.

8. Children’s Privacy

While we sell balance bikes and BMX parts, our website is not intended for children under 16. We do not knowingly collect their data.

9. Policy Updates

We may update this policy like upgrading bike components – we’ll notify you of significant changes via email or site notice.

10. Contact Us

For privacy questions or concerns:
Email: [email protected]
Mail: 2170 Lake Forest Drive, Kansas City, US 66215

Ride safe, ride secure,
The Cycle Parts Shop Team