Last Updated: [Insert Date]
At Cycle Parts Shop (“usbikeadventures.com”), we value your trust as much as you value your ride. This Privacy Policy explains how we collect, use, protect, and share information about our customers – because protecting your data is as important to us as delivering premium bike components is to your performance.
1. Information We Collect
To provide our global community of cyclists with the best service, we collect:
- Order Information: Name, shipping address, payment details (processed securely), email, and phone number for order fulfillment
- Technical Data: IP address, browser type, device information for compatibility and security
- Usage Data: Pages visited, products viewed to improve your shopping experience
- Communication Records: Emails and chat transcripts with our support team
2. How We Use Your Information
We handle your data with the same precision as we package your bike components:
- Process orders and arrange global shipping (excluding some Asian/remote regions)
- Provide technical support for specialized components
- Improve our product offerings for serious cyclists
- Prevent fraud and enhance payment security
- Communicate about orders, promotions (only with consent), and bike maintenance tips
3. Data Sharing & Disclosure
Like choosing the right brake fluid for your bike, we’re selective about sharing data:
- Service Providers: Shipping carriers, payment processors (Visa, MasterCard, PayPal, JCB)
- Legal Requirements: When required by law or to protect our business
- Business Transfers: In case of merger or acquisition
We never sell your data to third-party marketers.
4. International Data Transfers
As a global shop serving cyclists worldwide (with some exceptions), your data may be transferred to and processed in the United States and other countries where our service providers operate. We ensure all transfers comply with applicable data protection laws.
5. Data Security
We secure your data like we secure your packages:
- Encrypted connections (SSL) for all transactions
- PCI-DSS compliant payment processing
- Regular security audits of our Kansas City-based operations
- Limited employee access to sensitive data
6. Your Rights
You control your data like you control your ride:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request erasure under certain conditions
- Opt-Out: Unsubscribe from marketing emails
- Restriction: Limit how we use your data
Contact [email protected] to exercise these rights.
7. Cookies & Tracking Technologies
We use cookies like bike tools – to improve performance:
- Essential Cookies: For checkout and account functions
- Performance Cookies: To analyze site usage
- Marketing Cookies: Only with consent, to show relevant ads
Manage preferences via your browser settings or our cookie consent banner.
8. Children’s Privacy
While we sell balance bikes and BMX parts, our website is not intended for children under 16. We do not knowingly collect their data.
9. Policy Updates
We may update this policy like upgrading bike components – we’ll notify you of significant changes via email or site notice.
10. Contact Us
For privacy questions or concerns:
Email: [email protected]
Mail: 2170 Lake Forest Drive, Kansas City, US 66215
Ride safe, ride secure,
The Cycle Parts Shop Team
